CAS Designs Group Customer Success Story

 OpenAir provides CAS Designs with the perfect mix of art and analytics. “Although my first love is the artistic side of things, I am also obsessed with procedures and making sure everything is running smoothly,” said Charis Santillie, President and Owner, CAS Designs Group.

“With OpenAir, I have a set of processes that provides a strong platform for growth.” These set procedures are essential to the success of a virtual business.

“I need to have absolute control and insight into my organization. With a number of employees working remotely, I can’t see their paperwork or day-to-day activities.” OpenAir also provides an easy transition when employees are sick, on vacation, or are terminated. With set procedures in place, clients can easily replace parts of the puzzle.

The system’s flexibility also greatly reduces the overhead needed in setting up new projects. “We have created a master template in OpenAir that essentially acts as our project managers’ Bible,” said Santillie. “When a new project plan is needed, we quickly delete the tasks and phases from the master that are not needed and we are ready to begin production.”

OpenAir’s web native architecture is the perfect solution for any organization with employees that are geographically dispersed. Online time and expense entry provides CAS Designs with a fail proof way to monitor employee performance. “It would be impossible to effectively manage my resources on paper. Simply put, I would not be able to run my business without OpenAir.”

With a fully integrated and controlled set of business procedures in place, OpenAir has enabled CAS Designs to expand their market offerings. Beginning in 2004, CAS Designs introduced their Smile! Dental Division which provides high-end, unique marketing products for each client.

The division has clients across 10 countries in North America, Europe, and Australia. “OpenAir has been a huge catalyst for our new product line,” said Santillie. “It has enabled us to support an online retail store as well as tradeshow sales.”