Devlin Inc. Customer Success Story

 Devlin Inc., a web and mobile application development firm based out of Toronto, began its use of OpenAir in 2002 in an attempt to integrate its various business processes into one unified solution. Although the system immediately increased efficiencies across multiple departments, it was during an acquisition in 2006 that OpenAir truly proved its worth.

“In 2006 we acquired a smaller company,” said Eren Fernandez, Managing Director of Operations at Devlin. “By implementing OpenAir at our new company, we were able to find revenue that was outstanding from their accounts.” With an integrated system in place, revenue leaks were quickly identified and addressed.

Furthermore, the ability to quickly add users and get the acquired company up and running on OpenAir saved Devlin $12,000 CAD in administrative costs. “Migration of all critical information from our new company into OpenAir took less than 2 weeks. Without OpenAir, this would have taken over two months at great cost to the company.”

Through OpenAir’s invoice statuses and automatic email reminders, Devlin quickly identifies clients that are falling behind on payments and takes proactive steps to get that cash in the door. “OpenAir’s ability to track outstanding invoices and payments has proven invaluable to our cash flow model,” said Fernandez.