Tarantell Customer Success Story

After a rapid and efficient deployment at Tarantell, the benefits of implementing OpenAir were immediate. Not only was data entry greatly reduced but the actual task of invoicing clients was vastly improved.

“Our old invoicing routine clearly had limitations. Prior to OpenAir, the process of reconciling figures and invoicing clients took days and weeks. Now we can close out a month in a matter of hours,” said Hegerberg. Furthermore, now that all invoicing data is consolidated into a single system, the process of transferring invoice figures to their general ledger has become streamlined and error free.

With an automated system in place, resource allocation has also become much cleaner and more organized. The main downfall of a manual system for resource management is repeated double booking.

“Without an easily accessible repository of resource bookings, project managers often book consultants to jobs without ever knowing that they are already booked for other work. Now with OpenAir, all our project managers can log into the system and see exactly who is available for assignment.”

With the newly added target utilization feature OpenAir clients can now set baseline goals for each user and report on actual vs. target utilization to closely monitor the productivity level of all users.

A firm grip on invoicing and resource allocation translates into reliable financial forecasting. With real time data at hand, Tarantell is now able to close the books on projects weekly rather than monthly.

“Since we can take snapshots of how projects are performing every week instead of every month, we gain a more focused look on our projected revenue,” said Hegerberg. “In turn, this increased visibility leads to more accurate monthly figures. Before OpenAir, Tarantell experienced monthly fluxes between forecast and actual figures in the range of 25 percent of the revenue. Now with OpenAir that figure has been reduced to 5-10 percent.