Digital Technology International Customer Success Story

Shortly into their use of OpenAir, DTI quickly benefited from an increase in efficiency across multiple disciplines. “With @task we required three project coordinators to handle our workload. OpenAir has enabled us to do the same amount of work with only two coordinators,” said Trent Schoonmaker, Sales Operations Manager at DTI.

These advantages are also evident in the organization’s expense tracking. DTI, whose solutions help media companies run more effectively, has saved itself time due to OpenAir’s automated expense reporting functionality. “We no longer have individuals submitting paper copies of expense reports.

OpenAir’s electronic approval process speeds up everything,” said Carrie Cox, OpenAir Administrator at DTI. Automated alerts and online submissions have taken out the leg work regarding expense tracking.

With greater efficiency comes increased visibility. OpenAir has enabled DTI to accurately monitor project metrics in real time.

“We now can accurately track project costing, time spent on projects, and hourly billing. This allows us to keep our clients in the loop on the progress and performance of our projects.

With forward looking forecasts, we are able to identify troubled projects more quickly and address problems more effectively,” said Schoonmaker. Employees have been vocal about the value that OpenAir reports provide them.

“Our previous system had a reporting engine but it did not provide us with the caliber of visibility that we now have. Our managers are excited about the information they are able to extract from the system,” said Cox.