OpenAirCONNECT

NetSuite OpenAir understands how important it is for your information to flow, from a single point of entry, throughout all of your existing business systems. While you're looking to the cloud to support your professional services automation (PSA) needs, you have existing systems in place. It is critical that systems new and old work together to create an enterprise-class environment and contribute to profitability, project delivery, resource utilization, and the visibility provided by an end-to-end integrated professional services automation solution.

To meet this need, OpenAirCONNECT provides a set of tools to manage integrations with Customer Relationship Management (CRM), Sales Force Automation (SFA), Human Resources (HR), financial/Enterprise Resource Planning (ERP) applications and more. Available as a powerful addition to NetSuite OpenAir's advanced PSA solution, OpenAirCONNECT ensures that you get all the benefits of the cloud, without sacrificing your existing technology investments and business processes.

Front office system integration

OpenAirCONNECT makes the flow of information from sales to execution seamless with any Customer Relationship Management (CRM) and Sales Force Automation (SFA) systems. Hundreds of customers have successfully integrated OpenAir to their front office systems, including:

  • NetSuite
  • SalesForce
  • Microsoft Dynamics CRM
  • Oracle

OpenAir also integrates with standard Microsoft® desktop applications including Project®, and Outlook® and can download key information into Microsoft Excel®.

Back office system integration

OpenAirCONNECT seamlessly integrates data to your back office via integrations with financial applications, including accounting packages such as:

  • NetSuite
  • Sage MAS, Peachtree, Accpac and Sage Pro (SBT)
  • Epicor
  • QuickBooks
  • Microsoft Dynamics GP/Great Plains
  • Proprietary accounting systems

For services businesses who have invested in ERP systems for the enterprise, OpenAir Connect integrates with leading ERP systems, including:

  • NetSuite
  • SAP
  • Oracle Financials, PeopleSoft and JD Edwards

Leveraging your current middleware

Invested in a middleware solution? Have a data warehouse to leverage your enterprise data? Leverage our SOAP or XML API with your current strategy to integrate your professional services data with your enterprise data. Enable your services teams by leveraging your current Business Intelligence solution or easily architect a solution on your preferred PaaS or IaaS platform.

While OpenAir has it’s own middleware service, you can use your own preferred tool and access your critical services data using our XML or SOAP APIs.

Automatic Data and Backup Service (ABS)

Our Automatic Data and Backup Service (ABS) enables you to schedule a backup copy of your entire database table to be sent to you locally and added to your data warehouse. Use ABS for data archiving or to seamlessly integrate with your data warehousing strategies in MySQL or CSV format. Using this service is easy. Simply set up ABS to automatically download data and files from NetSuite OpenAir. Then allow ABS to download your files, either to an email attachment or FTP/SCP/SFTP site.

Once your critical data and attachments are in your own data warehouse or workspace you can archive or access it for any review, analysis or reporting need.

Case Studies