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Manage your entire services business lifecycle

Are you relying on spreadsheets and manual processing for project and resource management? Are your customers challenging your invoices because of inaccuracies? Is your drawn-out billing cycle delaying cash flow?

No matter how many service employees your small or medium business has, managing sales and marketing, projects, employee time, expenses, and revenue is a complex business lifecycle. Whether you're looking to manage your entire services business lifecycle or looking to streamline your services delivery, NetSuite OpenAir has a solution that works for you.


Streamline your services delivery with NetSuite OpenAir's Professional Services Automation (PSA) Software

Designed to streamline your services organization, NetSuite OpenAir's PSA software has you covered. From time and expense tracking to resource management and project management, OpenAir will help improve project workflows and, ultimately, profitability.

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Features Tour

Time Tracking
Expense Tracking
Project Management
Resource Management
Reporting / Dashboard
Invoicing
 
  • Flexibility. Based on an easy-to-implement SaaS model, OpenAir is designed for the way people work today – on the road, between meetings, and on-the-fly.
     
  • Accuracy. Imagine no longer having to worry about reporting preciseness, data reentry, inaccurate invoices, or hounding staff for timesheets. OpenAir gives you peace of mind because it provides real-time metrics so you can focus on bigger issues.
     
  • ROI. A PSA system may offer all the bells and whistles, but if it doesn’t cut costs and drive revenue, it’s not worth the investment. OpenAir keeps overhead to a minimum, maximizes utilization, automates administrative tasks and increases billable hours.
     
  • Efficiency. OpenAir helps you improve time and expense tracking and billing, optimize cash flow, and generate reports in minutes rather than hours, so your staff can more effectively manage projects.
     
  • Visibility. With OpenAir’s real-time visibility, project managers see exactly what their staff is working on, generate accurate forecasts, and track key performance indicators, which lead to better decisions.
 


Manage your entire services business with NetSuite SRP's Services Resource Planning (SRP) Software

NetSuite SRP helps you run your entire professional services business with the only on-demand software suite that integrates every step of the services lifecycle—from marketing and sales to project management, services delivery, billing, revenue management and driving repeat business.

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  • Lower TCO. Reduced total cost of ownership results from deploying a complete solution in the cloud for all core aspects of a project based business, due to eliminated hardware, maintenance and IT personnel costs.
     
  • Real-Time Visibility. With NetSuite SRP, data about customers with booked projects flows automatically from sales to project planning and delivery; data about invoices and expenses resulting from service delivery then flows from services to the finance and sales departments. Everyone in the organization gains the real-time visibility required to deliver the best client management possible.
     
  • Customizable Processes. When you manage your entire services business on a single system, redundant data entry is eliminated, saving valuable time and increasing productivity. In addition, business processes are tailored around best practices for end-to-end management of services organizations and can be customized to match the business rules and workflows that make sense for your business.
     
  • Metrics-Driven Management. Manage your businesses with key metrics and be empowered to make timely, fact-based decisions with dashboard analytics ranging from resource and project management, to key performance indicators (KPIs), graphical report snapshots, trend graphs and KPI scorecards.
     
  • Global Support and Enterprise Scalability. Gain enterprise scalability without the worry or cost of continuous uptime monitoring, system backups and performance tuning, thanks to an isolated-tenancy dedicated database, “sandbox” test environment, and 24x7 global customer support.
 
 

Connectivity

NetSuite OpenAir offers integration options for your existing systems.  Explore below for more information.

OpenAir’s flexible APIs allow seamless integration with 3rd party solutions your business already relies on, like NetSuite, QuickBooks®, Salesforce.com® and other small business suites.

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OpenAir’s flexible APIs allow seamless integration with 3rd party solutions your business already relies on, like NetSuite, QuickBooks®, Salesforce.com®, Oracle®, Microsoft Dynamics® CRM and ERP solutions, Oracle’s JD Edwards and other front- and back-office systems.

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Are you looking to run your entire services business on one platform in the cloud? NetSuite offers a turnkey Services Resource Planning (SRP) solution that leverages OpenAir’s powerful PSA technology.  Visit www.netsuite.com for more information.

 

 

 

 

 

 

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