A CFO’s Guide to Improving Your Bottom Line with Cloud PSA and SRP
Learn how 2 PSOs used NetSuite OpenAir and NetSuite SRP to increase profits and performance
Today’s professional services organizations (PSOs) face intense pressure to increase margins. With escalating employee benefit expenses, uncertain demand and rate pressures, more and more, CFOs are finding that cloud-based professional services automation (PSA) is the way forward.
Join a live webinar on May 24, A CFO’s Guide to Improving Your Bottom Line with Cloud PSA, to learn how Ethan Carlson, VP of Finance and Operations at Hayes Management Consulting, leveraged NetSuite OpenAir’s cloud-based PSA solution to achieve rapid ROI, gain better visibility, increase profits, and maximize utilization at his consulting business.
You’ll also hear from Paul Johnson, CFO of Environmental and Occupational Risk Management, about how integrating PSA with NetSuite Services Resource Planning (SRP) helped streamline the complete services lifecycle.
During this webinar, you’ll get insight into:
- How real-time visibility drives increased utilization and results in a more effective, accountable PSO
- Why dashboards and KPI reporting can improve revenue performance and forecasting accuracy
- How increased collaboration between professional services and finance can improve your company’s bottom line
- Tips for selecting the right PSA solution to provide a better ROI
- Streamlining your entire services lifecycle from marketing to project management, service delivery, billing and revenue management with NetSuite SRP.
The Value of Visibility, Reporting and Forecasting for Services Organizations
Get real-world examples in this webinar, Beyond ROI: The Value of Automation
Are manual processes and over-reliance on spreadsheets limiting the success of your professional services organization? Are you struggling to gain visibility into your business, generating inaccurate forecasts and finding it difficult to align departments across your organization? Worried about employee attrition, burnout and overall satisfaction?
Watch this webinar, Beyond ROI: The Value of Automation, to understand how manual processes can impact the health of your PSO, obscure visibility into projects and resources, and hinder forecasting, reporting and employee retention.
In this one-hour presentation, you’ll hear Randy Mysliviec, CEO of RTM Consulting, outline the lost opportunity cost of operating a PSO without automation, and Michael Roseman, Head of Global Operations at Astadia, present a real-world case study on Astadia’s continuing quest for and successes with automation. Get insight and advice on how:
- Lack of real-time visibility can cost hundreds of thousands in lost revenue
- Inaccurate forecasting leads to over-reliance on partners and contractors
- Poor alignment between departments leads to attrition and client dissatisfaction
- Automation can improve your bottom line and help streamline operations.
Plus—get a look at the Top 10 questions you should ask when evaluating a professional services automation (PSA) system.
Best Practices of Leading Services Organizations
Get a sneak peek at SPI’s 2011 Professional Services Maturity Benchmark report
Wondering what makes leading services companies tick? Want to know what best practices you can leverage to improve your services organization’s performance and overall business? Interested in learning what systems are “must haves” for services companies?
Watch this recorded webinar as Jeanne Urich, Managing Director at SPI Research, reviews highlights of SPI’s 2011 Professional Services Maturity Benchmark report. She’s joined by SPI’s “Best of the Best” award winners Workday, TOP Step, Informatica and Advent in examining the best practices that enabled these winning firms to significantly outperform other benchmark participants.
In this webcast, you’ll explore how you can implement best practices to achieve:
- Above average revenue growth
- Higher billing rates and billable utilization
- Increased revenue per consultant
- Superior overall resource and project productivity.
Beyond ROI--Understanding the Lost Opportunity Costs of Operating Services without Professional Services Automation
Quantifiable ROI is the key bottom-line benefit of professional services automation (PSA)—but it’s only half the story.
Watch this webcast, Beyond ROI: Understanding the Lost Opportunity Costs of Operating Services without Automation, for a look at how automation addresses the less tangible aspects of your services business—strategic visibility and planning, organizational alignment and communication, employee morale, client satisfaction and dependence on third-party partners and contractors.
In this one-hour webinar, you’ll hear Mark Sloan, COO and Senior Founding Partner of RTM Consulting, outline best practices and real-world case studies of three firms that generated tangible ROI with PSA, and realized qualitative performance improvements. Get a perspective on lost opportunity costs and how:
- Lack of real-time visibility can cost hundreds of thousands in lost revenue
- Inaccurate forecasting leads to over-reliance on partners and contractors
- Poor alignment between departments leads to attrition and client dissatisfaction.
Plus—get a look at the Top 10 questions you should ask when evaluating PSA.
The Future of the Services Industry
The Future of the Services Economy, with Mike Fauscette of IDC and Darin Archer of ISCS
Enterprise Resource Visibility
Enterprise Resource Visibility, with Mark Sloan, COO, RTM Consulting
Bringing out the Best in Your Human Capital- Are You a Manager, Mentor, or Coach?
Bringing Out the Best in Your Human Capital, with Debbie Stovall, Founder, SuccessRealities
How to Survive in a Slowing Economy
How to Survive in a Slowing Economy, with Brian Sommer, President, Vital Analysis
Grasping Employee Utilization: Easier Said than Done
Grasping Employee Utilization: Easier Said than Done, with Mark Sloan, COO, RTM Consulting
OpenAir for Interactive Marketing Firms
OpenAir for Interactive Marketing Firms, with Edward Marshall, SVP of Product Strategy, OpenAir
