My Options > Password To customize your individual user password and password hint: 1. In the My Account module, click on the "My Options" tab. 2. Click on the "Password" tab. 3. Enter your new password in the "Password" field. 4. Enter your password again in the "Confirm password" field. 5. Enter or change your password hint in the "Password hint" field. 6. Click on the "Save" button. 7. If you made a typo, you will be prompted to re-enter the password confirmation; otherwise, you will see the message, "The password was successfully changed." Note: Administrators can change other people's user IDs and passwords via any service module's Account > Users link. Note: There is an optional feature so that passwords can be validated at login. To enable the feature, administrators navigate to My Account > Company > Settings > Password options. Check the box “Force user to change invalid password upon login” and save. With this feature enabled, if a user has a password that does not meet the requirements selected for your account (for example, it is too short, or it matches the user ID), s/he will be forced to change the password prior to logging in.