Frequently Asked Questions about Data Exchange This page is under perpetual construction, and will be updated frequently. Latest update: 1Jun2004 OpenAir for the Palm Computing® Platform What do I do if my authentication fails? Where do I change my login information? Does the OpenAir for the Palm Computing® Platform work with a Macintosh® computer? The installation of the OpenAir for the Palm Computing® Platform application is successful, but when I try to perform a HotSync® operation to synchronize my account data, the HotSync operation freezes. What is going on? How do I check the version number of the OpenAir for the Palm Computing® Platform application?