Frequently Asked Questions about Account > Users and User Issues Latest update: 31 October 2001 How do I add a user to my OpenAir account? How can I change information about an existing user? Why can't I delete a user? What does it mean to "disable" a user? What is a user proxy? How do I set a billing rate based on a user's hourly rate? How do I set a billing rate based on the specific project to which a user is assigned? How do I keep a user from seeing the data for a specific client or even a specific project? How do I turn off the module(s) that a user doesn't need? How can I change more than one user record at a time?