Frequently Asked Questions about Projects Connector Latest update: 2006-03-31 Go back to the Projects Connector Index Question Are there any do's and don'ts about updating projects (in Microsoft® Project) after they've been imported? Are there things that should not be modified in the project plan after an initial import? Question I tried to import a file and nothing happened when I clicked on the dialogue box to create the mapping file. Why can't I do this? Question I installed Microsoft® Project this morning, but did not activate it. I then downloaded the Open Air Connector. I installed and launched it successfully; however, when I try to import a project, it gives me an error saying OpenAir has encountered a problem and must close. I removed the program and reinstalled with the same results. Any ideas? Question I am trying to use the Projects Connector to import a project from Microsoft® Project. I used it before when we were using a demo account, but cannot get it to work with our "real" account. What should I do? Question I created a project initially in Microsoft® Project, then imported it into OpenAir. I renamed the project in Microsoft® Project and tried to re-import it into OpenAir, but it didn't work. What is going on here? Question Why can't I make changes to the same project plan in both Microsoft® Project and the OpenAir Projects module (using the Projects Connector)? Question I keep getting the same error, "Driver's ConfigDSN, ConfigDriver, or ConfigTranslator failed" when I run the Projects Connector. Why? Question If I do the initial import of a Microsoft® Project plan into OpenAir, and lock the project, will a different user be able to update the project later? Question We imported several projects which have worked hours reported in Microsoft® Project. OpenAir obviously received this data since it shows that some tasks are XX% complete. Can I use the "worked hours" in Microsoft® Project to generate an invoice, or do I have to re-enter all the time in OpenAir timesheets? Go back to the Projects Connector Index