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Turning Technical Experts into Trusted Advisors

Are you leaving money on the table?
Are you maximizing the trust and credibility of your technical force?
Would you like to get more from your present resources?


OpenAir is proud to present Dr. James Alexander of Alexander Strategies and his presentation on "Turning Technical Experts into Trusted Advisors." Discover how to radically increase your services lead-generation process, how to leverage your services professionals, and how best to motivate, capture new skills, and reward your services upselling efforts. This practical, hands-on Webinar will show you all the steps you need to get started and generate new revenue, and it will lay out a process to ensure your ultimate success. Learn how to unleash the power of the hidden sales force within your engineers, consultants, field service professionals.

What You Will Learn

  • How to tap into "the hidden sales force within" concept.
  • How to create the "Balanced Selling Wheel: Technical Services with Up-selling."
  • The Six-Choice Development Model for selling services.
  • The role of incentives, rewards, and recognition.
  • The Four K Success Formula: Know the Customer, Know their Business, Know your Skills, Know Your Services.
  • Six customer-relationship-building techniques that never fail!
  • Taking the final step in training your field force to sell: A fourstep process.

Details
Date: October 23, 2007
When: 12PM ET / 9AM PT
Duration: One Hour

Please complete the form below to register. All fields are required. You will receive an email confirmation shortly to confirm your registration and instructions on how to access the webinar.

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