Press Release

April 18, 2002

OpenAir Appoints Edward Marshall to Vice President of Operations

Boston, MA (April 18, 2002) — OpenAir, the professional services automation (PSA) software provider, today announced that Edward Marshall has been promoted to Vice President of Operations. In his new role, Ed will be directing OpenAirís product development and sales operations organizations.

"Edís promotion reflects his important role in differentiating our software company," Morris Panner, CEO, said. "OpenAir has the best reputation in the business for our ability to successfully develop and deploy technology solutions to meet the business needs of the mid-market professional services firm. Edís background as a distinguished GE Engineer and consultant to Fortune 500 corporations while at Bain & Company makes him ideally suited to drive this critical part of our business.

"Ed and his organization provide the critical glue that allows us to work with a customer for the life of a software deployment. Our technology - plus our superior business insight - is the magic formula that has allowed us to significantly grow revenue every quarter since Ed joined us more than 2 years ago," Panner said. "Ed brings more than a decade of engineering and business process experience to his new role where we are confident he will be an important force for us in the PSA market."

Before joining OpenAir, Ed advised Fortune 500 companies as a business consultant at Bain & Company. Prior to Bain, Ed served as a distinguished engineer at General Electric with responsibilities in the area of Product Design, Manufacturing, and Marketing. While at GE, Ed was awarded multiple patents for his work on product development.

Ed received an Sc.B. in engineering from Brown University, an M.S. in engineering from Rensselaer Polytechnic Institute and an MBA from the Wharton School at the University of Pennsylvania.

About OpenAir
OpenAir is the professional services automation solution that helps organizations improve operational efficiencies and gain insights into key management metrics. OpenAir customers increase profits by increasing employee utilization, streamlining project management, accelerating the billing and collection process, enhancing collaboration, improving revenue recognition and project accounting, and sharing knowledge and best practices throughout the organization. OpenAir has helped over 600 companies across six continents increase profits through its subscription-based solution. For additional information, visit www.openair.com.

Contact
Jeff Hunt
OpenAir
Phone: 617-351-0236
jeffhunt@openair.com