Press Release

For Immediate Release:




OpenAir Announces salesforce.com Integration

One-click Integration Provides Seamless Data flow for Professional Services Organizations


Boston, MA (May 7, 2004) — OpenAir, the leading mid-market professional services automation (PSA) software provider, announced its Premium Integration Program for salesforce.com customers. Already in place at several OpenAir customers that also use salesforce.com, the Premium Integration Program provides a seamless, one-click integration between the two solutions. Accounts, leads, opportunities and forecast information originating in salesforce.com can now be used to provide insight into projected project profitability and schedule resources more efficiently.

“We rely on the tight integration between salesforce.com and OpenAir to help us win more customers and better manage our business,” said Lee Dalope, Associate at athenahealth. “After implementing OpenAir and integrating it with salesforce.com, we increased the billability of client related hours to 97% from 80%. The systems gave our service managers the access to the pricing and forecasting data they needed to boost our billable utilization.”

“The prospect and sales data that we enter in salesforce.com—deals, contacts, and much more—flows seamlessly into OpenAir. Our employees view the same, consistent data no matter which system they are using so they have the revenue forecast information to close more deals more quickly. Additionally, OpenAir’s integration with Microsoft Great Plains means that the data is also available in our financial system. The integration between OpenAir and salesforce.com is extremely easy to implement and maintain. It was much better than any other options available to us,” said Dalope.

“Implementing OpenAir is a clear win for any service based business,” said OpenAir CEO Morris Panner. “When sales professionals, project managers and resource managers view a unified set of data, they can price projects more accurately, increase profit margins, keep employees working on billable projects and serve customers more quickly. Combining OpenAir and an application like salesforce.com with a variety of financial packages provides an enterprise-wide solution for project- and service-based organizations.”

About OpenAir
OpenAir is the Web-native professional services automation solution that helps independent software vendors, marketing services companies, consulting firms, and internal corporate service organizations increase top-line growth, improve operations and enhance financial controls. OpenAir customers increase profits by capturing additional billable hours, increasing employee utilization, streamlining project management, accelerating revenue, enhancing collaboration, improving revenue recognition and project accounting, and sharing knowledge and best practices throughout the organization. OpenAir has helped over 700 companies across six continents increase profits through the subscription-based OpenAir® Complete solution. For additional information, visit www.openair.com.



Contact:
Brett Huff
OpenAir
Phone: 617-351-0234
bhuff@openair.com