Press Release

May 14, 2002

OpenAir Implements PSA Solution Across Matrikon Inc.ís Ten Worldwide Offices
Matrikon Joins Growing List of OpenAir Independent Software Vendor Clients

Boston, MA (May 14, 2002) — OpenAir, the Professional Services Automation (PSA) solution provider, today announced that Matrikon Inc. (TSE:MTK), a leading industrial IT solutions provider, has successfully implemented the OpenAir business management solution to optimize project management, time and expense tracking, project accounting and project billing for its global services operation.

Based in Edmonton, Canada, Matrikon has deployed OpenAir to its offices in Canada (Edmonton, Fort McMurray, Calgary, Vancouver, Toronto), United States (New York, St. Louis, Houston, Cleveland, Pittsburgh) and Saudi Arabia (Al-Khobar).

"OpenAir will enable us to achieve greater efficiency throughout our business processes," explained Shafin U. Kanji, Matrikonís Chief Financial Officer. "OpenAir is a key component of our continuing effort to improve internal operations and revenue recognition and thus enhance top-line growth."

"After evaluating several PSA providers, we selected OpenAir for two primary reasons," Kanji continued. "Their sales consulting team developed a deep understanding of our business processes and needs, so they could clearly demonstrate how OpenAir would produce the business results we sought. Also, the product had the most flexibility to accommodate our specific requirements for sophisticated billing rules, complex tax treatments, and accounting across multiple currencies."

Matrikon will implement OpenAir to provide:

  • Project Management - to increase project generation through more effective bidding and project planning and control.

  • Resource Management - to increase revenue per employee by ensuring that staff are working on the highest value projects.

  • Knowledge Management - to increase revenue by capitalizing on firm specific knowledge through a searchable, central repository of work product and to facilitate project collaboration.

  • Financial Management - to improve revenue recognition and invoicing cycle time by seamless interaction between day-to-day operations and existing financial packages.

  • Time & Expense Tracking - to increase revenue per employee by better capturing time charged and expenses incurred.

  • Purchase Orders - to improve expense control with business rules to control purchasing decisions and gain best pricing.

"Matrikon is an ideal partner for OpenAir," said OpenAir CEO Morris Panner. "They are sophisticated about technology and business and we formed a natural bond. Helping Matrikon, and other clients like them, make more money is what OpenAir is all about."

About OpenAir
OpenAir is the Web-native professional services automation solution that helps independent software vendors, marketing services companies, consulting firms, and internal corporate service organizations make more money through increasing top-line growth, improving operations and financial controls. OpenAir customers increase profits by capturing additional billable hours, increasing employee utilization, streamlining project management, accelerating revenue, enhancing collaboration, improving revenue recognition and project accounting, and sharing knowledge and best practices throughout the organization. OpenAir has helped over 600 other companies across six continents increase profits through the subscription-based OpenAirģ Complete solution. For additional information, visit www.openair.com.

About Matrikon
Matrikon is a leading supplier of industrial IT solutions specializing in web-based products and optimization solutions that deliver agility to the manufacturing industries through increased operating efficiency and profitability. Matrikon is headquartered in Edmonton, Alberta with offices throughout North America. Matrikonís client base includes industry leaders in a wide range of manufacturing industries.

Contact
Jeff Hunt
OpenAir
Phone: 617-351-0236
jeffhunt@openair.com