Press Release

August 24, 2000

OpenAir Unleashes Web-Native Professional Services Automation (PSA) Suite

With Today's Launch of Project Tracking, OpenAir Introduces the First Ever PSA System Designed for Small to Medium Sized Professional Service Organizations

Boston (August 24, 2000) - Service professionals can now manage all aspects of their client engagements, from business development to post-sales relationship management, through the OpenAir Professional Services Automation (PSA) suite. The suite includes integrated services for proposal writing and cost estimating, project management, expense reporting, time tracking, and invoicing. Until today, PSA systems cost so much and required so many internal IT resources that they were prohibitive to most service organizations. The OpenAir Web-native delivery platform and ASP model make the system both affordable and immediately available.

The newest service, Project Tracking, enables managers to plan and track projects at the client, project, phase and task levels to improve service delivery and company profitability. Managers are able to develop project plans based on the contractual estimates and assign tasks to team members, who then use the OpenAir system to update status and actual hours spent. As employees log hours against the project, the Project Manager is able to compare plans vs. actuals and understand if the project is on schedule and budget.

The monthly per user subscription fee for the Web-native PSA suite, currently just $9.95 for the entire suite, costs significantly less than buying and maintaining comparable shrink-wrapped software. The OpenAir system is continuously updated, so all users are always using the latest version of OpenAir without ever having to perform an upgrade.

The OpenAir PSA suite ties together far-flung mobile workers into a single unified system that takes advantage of the Internet's accessibility, reducing the administrative nightmare mobile employees currently face on a day-to-day basis. To make the suite even more accessible for on-the-go professionals and to ensure accurate and real time data entry, OpenAir offers several data entry methods, including handheld PDAs using the Palm Computing® platform, WAP-enabled phones, and the OpenAir OffLine thin client for use on a PC when it is not connected to the Internet.

"Service professionals in firms of any size can now automate and streamline the entire client management process quickly and affordably," said Bill O'Farrell, co-founder and CEO of OpenAir. "With its Web-native platform and multiple data entry options, OpenAir is a powerful system that accommodates the way service professionals work today."

All OpenAir services, including Proposals, Project Tracking, Time Sheets, Expense Reports and Time Bills, can be used individually, in any combination or as a complete suite of business services depending on a company's needs.

About OpenAir
OpenAir, founded in 1999 as, is a trusted Web-native platform of seamlessly integrated services that efficiently and economically streamlines business processes. These services allow professionals to build and submit proposals, manage projects, analyze employee time, report and approve travel expenses online, track and bill time, create and deliver invoices, outsource payroll and expense reimbursement, and win new business. More than 30,000 professionals currently utilize OpenAir to remove the frustration associated with common business tasks and drive revenue more efficiently.

Available 24 hours a day, seven days a week, OpenAir supports all major Internet browsers and is easily accessed from any Internet-equipped computer. All data is backed up on state-of-the-art servers, encrypted, password protected and only accessible to the OpenAir user.

Jeff Hunt
Phone: 617-351-0230