For Immediate Release:
OpenAir Introduces Professional Services Automation for AppExchange at
Comprehensive on-demand automation solution for services firms and consulting
organizations available via AppExchange, salesforce.com's new on-demand
application sharing service
San Francisco, Calif.Sept. 12, 2005OpenAir and salesforce.com
(NYSE:CRM), the global leader in on-demand customer relationship management
(CRM), today announced the availability of OpenAir Professional Services
Automation (PSA) for AppExchange. Built on salesforce.com's Appforce on-demand
platform, OpenAir PSA for AppExchange is available immediately for preview in
the AppExchange, and will be generally available at the same time as the
Salesforce Winter '06 release.
With 17,000 subscribers, OpenAir is an online accounting and billing
application that allows organizations to gain controls and insight on their
financial best practices. Users such as consulting firms, software vendors and
other internal consulting organizations use OpenAir to improve employee
utilization, capture more billable hours and streamline project management.
OpenAir PSA for AppExchange further extends the ability of joint
salesforce.com and OpenAir customers to run their services business with an
integrated solution. OpenAir PSA for AppExchange is one of 70 launch
applications that are available through AppExchange, salesforce.com's new
on-demand application sharing service.
With AppExchange, salesforce.com customers now have access to new applications
that bring the benefits of salesforce.com to their entire business, letting
them manage and share all of their company information on-demand. Using
AppExchange, companies can easily add new apps to their existing Salesforce
deployments, extending their success and making the full power and creativity
of the salesforce.com customer and partner community available with just a
"OpenAir PSA has been the core business application that drives our services
team's business success," Karl Waldman, VP of Global Services at OATSystems.
"Joining OpenAir PSA with salesforce.com is a huge win for us. We gain the
business-process expertise we need for our services team and couple that with
the salesforce.com advanced-CRM capabilities that are driving our company's
revenue engine forward."
"OpenAir's PSA for AppExchange is a great example of how Appforce is able to
bring together powerful on-demand applications and deliver them pre-integrated
to the customer," said Adam Gross, Director of Product Marketing,
salesforce.com. "With AppExchange, companies no longer have to spend their
time and energies integrating their favorite applications. OpenAir PSA for
AppExchange demonstrates the breadth and depth of the Appforce platform to
help foster the world's leading on-demand partner application ecosystem"
OpenAir provides comprehensive automation solutions for services teams and
consulting firms around the world. More than 200 companies and 17,000
subscribers use OpenAir PSA to manage complex projects, deployments and
consulting engagements. OpenAir ensures that the right team members are
always on the right projects and that billing and revenue recognition is more
rapid and accurate.
"Appforce gave OpenAir the perfect platform to extend and enhance our PSA
functionality," Morris Panner, CEO of OpenAir, said. "We decided to port our
leading PSA application to AppExchange because of the ease of development and
rapid time to market. This is an ideal partnership for any business process
AppExchange is the world's first on-demand application sharing service.
Launched at Dreamforce '05, AppExchange features dozens of pre-built
applications created by salesforce.com customers and partners. AppExchange
enables all of these on-demand applications to be easily shared, exchanged and
installed with one click into any salesforce.com account. AppExchange can be
found at www.salesforce.com/appexchange.
Appforce is a complete on-demand platform that includes Appforce Builder,
Appforce DB, Appforce API and the Appforce OS for development & deployment of
multiple on-demand applications. Appforce provides unprecedented ease of
customization and integration for Salesforce deployments, as well as enabling
a whole new generation of on-demand applications that go beyond CRM.
OpenAir is the Web-native professional services automation solution that helps
independent software vendors, marketing services companies, consulting firms,
and internal corporate service organizations increase top-line growth, improve
operations and enhance financial controls. OpenAir customers increase profits
by capturing additional billable hours, increasing employee utilization,
streamlining project management, accelerating revenue, enhancing
collaboration, improving revenue recognition and project accounting, and
sharing knowledge and best practices throughout the organization. OpenAir has
helped leading services organizations across six continents increase profits
through the subscription-based OpenAir® Complete solution. For additional
information, visit www.openair.com.
Salesforce.com is the market and technology leader in on-demand customer
relationship management (CRM). The company's Salesforce family of on-demand
applications enables customers to manage and share all of their sales,
support, marketing and partner information on demand. Appforce,
salesforce.com's on-demand platform, allows customers to customize and
integrate the Salesforce family to meet their unique business needs, and build
whole new powerful applications quickly and easily. Appforce applications are
available via AppExchange, salesforce.com's on-demand application sharing
service. Customers can also take advantage of salesforce.com's world-class
training, support, consulting and best practices offerings.
As of July 31, 2005, salesforce.com manages customer information for
approximately 16,900 customers and approximately 308,000 paying subscribers
including Advanced Micro Devices (AMD), America Online (AOL), Automatic Data
Processing (ADP), Avis/Budget Rent A Car (Cendant Rental Car Group), Dow Jones
Newswires, Nokia, Polycom and SunTrust. Any unreleased services or features
referenced in this or other press releases or public statements are not
currently available and may not be delivered on time or at all. Customers who
purchase salesforce.com services should make their purchase decisions based
upon features that are currently available. Salesforce.com has headquarters
in San Francisco, with offices in Europe and Asia, and trades on the New York
Stock Exchange under the ticker symbol "CRM". For more information please
visit salesforce.com, or call 1-800-NO-SOFTWARE.
Salesforce.com is a registered trademark of, and Appforce and AppExchange are
trademarks of, salesforce.com, Inc., San Francisco, California. Other names
used may be trademarks of their respective owners.
Randy Foster: OpenAir : 617-351-0284: firstname.lastname@example.org
Victor Cruz : MediaPR.net : 508-785-1590 : PR@openair.com
Jane Hynes : Salesforce.com, Inc. : 415-901-5079 : email@example.com