Press Release

September 18, 2001

OpenAir Launches Enterprise Knowledge Management System

First system built directly into a dedicated professional services automation solution

Boston, MA (September 18, 2001) — OpenAir, provider of the complete Web-native professional services automation solution, today announced the launch of Workspaces, its enterprise knowledge management solution. Workspaces enables professionals to collaborate on projects through threaded online discussions and document sharing and to have immediate access to work product from prior engagements, so they can standardize on best practices throughout the organization.

Workspaces is the only knowledge management system that was built organically as part of an overall professional services automation solution. As such, it is part of a complete system for knowledge professionals to develop new business, plan resources, manage projects, track time and expenses, bill clients, and do operational and financial reporting. It integrates seamlessly with other data in the system, providing permission-based ability to search proposals, estimates, and project templates, threaded discussions, and other documents.

"Workspaces creates one central repository for company intelligence that colleagues across the globe can both contribute to and use," explained Morris Panner, OpenAir Chief Executive Officer. "This enables service professionals throughout a company to leverage organizational expertise and best practices to produce the highest quality work as efficiently as possible. With Workspaces OpenAir provides an unparalleled integrated Professional Services Automation solution with seamless integration and efficiencies that no other industry solution can match."

About OpenAir
OpenAir is the Web-native professional services automation solution that helps organizations improve operational efficiencies and gain insights into key management metrics. OpenAir customers increase profits by capturing additional billable hours, increasing employee utilization, streamlining project management, accelerating revenue, enhancing collaboration, and by sharing knowledge and best practices throughout the organization. OpenAir has helped over 55,000 professionals in over 500 companies across six continents increase profits through its subscription-based solution. For additional information, visit www.openair.com.

Contact
Jeff Hunt
OpenAir
Phone: 617-351-0236
jeffhunt@openair.com