Press Release

For Immediate Release

OpenAir Implements Advanced Knowledge Management Features

Rolls out full text search in OpenAir Workspaces module and other dramatic enhancements as well

Boston, MA (October 1, 2004) — OpenAir, the leading professional services automation (PSA) software provider, today announced a number of dramatic new product enhancements, including full-text searching in its knowledge management module, Workspaces, and integration between American Express credit card bills and OpenAir expense reports.

These enhancements continue OpenAir’s tradition of industry leading support and innovation to ensure its product meets the needs of its customers.

“OpenAir is a superbly responsive software company,” said Russell Card, CFO of Alpine Systems, a leading provider of client/server manufacturing software systems and professional services. “Their product development methodology and customer service is simply outstanding.”

“OpenAir leads the industry in rapid and high quality product development,” said Morris Panner, CEO of OpenAir. “Our ability to listen to our customers and then assimilate their feedback into major product advances is simply unprecedented.”

“Two sterling examples are this month’s enhancements to our knowledge management capabilities and the streamlining of our ties to American Express credit card receipts,” said Panner.

OpenAir now offers full text search of documents stored in our Workspaces module. With this month's release, the search feature includes a full content search of stored files, as well as file names. Documents are searchable by content across all workspaces, within a particular workspace, or from the Documents tab in the Workspaces module.

OpenAir has enhanced the Expenses module this month, too, with many new features to make expense–tracking easier and more effective for both administrators and users of the system. Among others, OpenAir added the ability to import receipts from an American Express credit card bill, saving users time and ensuring accuracy and more timely reimbursement.

To see all of OpenAir’s enhancements this month and the details on how to use the full-text searching and credit card receipt integration, please click here .

OpenAir’s next product update is scheduled for October 28, 2004.

About OpenAir
OpenAir is the Web-native professional services automation solution that helps independent software vendors, marketing services companies, consulting firms, and internal corporate service organizations increase top-line growth, improve operations and enhance financial controls. OpenAir customers increase profits by capturing additional billable hours, increasing employee utilization, streamlining project management, accelerating revenue, enhancing collaboration, improving revenue recognition and project accounting, and sharing knowledge and best practices throughout the organization. OpenAir has helped over 700 companies across six continents increase profits through the subscription-based OpenAir® Complete solution. For additional information, visit www.openair.com.

Contact:
Randy Foster
OpenAir
Phone: 617-351-0284
rfoster@openair.com