Press Release

November 6, 2002

IBM Awards OpenAir Its Coveted Linux Solution Spotlight

Boston, MA (November 6, 2002) — OpenAir, the leading mid-market professional services automation (PSA) software provider, today announced that IBM has selected OpenAir as its Linux solution of the month, based on OpenAirís successful deployment of its Linux-based PSA solution across the eleven global offices of Matrikon, Inc.

"It is a tremendous honor to be chosen by IBM, the company that is leading the charge in the Linux revolution. We are gratified that IBM recognized the dramatic benefit our software has had for our customers," said OpenAir CEO Morris Panner. Matrikon CFO, Shafin Kanji, added, "OpenAir is a key component of our continuing effort to improve internal operations and revenue recognition and thus enhance top-line growth. OpenAir will enable us to achieve greater efficiency throughout our business processes."

"The IBM/OpenAir partnership has been and continues to be a key part of OpenAirís strategy. We share a commitment to delivering superior services to the middle market and the importance of Linux for superior application development. We will continue to work together to meet the needs of global organizations like Matrikon," Panner continued.

About OpenAir
OpenAir is the Web-native professional services automation solution that helps independent software vendors, marketing services companies, consulting firms, and internal corporate service organizations make more money through increasing top-line growth, improving operations and financial controls. OpenAir customers increase profits by capturing additional billable hours, increasing employee utilization, streamlining project management, accelerating revenue, enhancing collaboration, improving revenue recognition and project accounting, and sharing knowledge and best practices throughout the organization. OpenAir has helped over 600 companies across six continents increase profits through the subscription-based OpenAirģ Complete solution. For additional information, visit www.openair.com.

Contact
Jeff Hunt
OpenAir
Phone: 617-351-0236
jeffhunt@openair.com