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White Papers
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OpenAir white papers will show you how to build a world class services
organization. Written by world renowned experts as well as OpenAir's own
executive team, our white papers will give you the tools you need to take
your business to the next level.
Professional Services Business Optimization: Driving Success Throughout the PS Organization A white paper that outlines a framework for complete services business optimization and the key drivers for success for each element of the framework. Access white paper ... Measuring the Value of Application Integration for Service Organizations This white paper identifies some of the insights gained from a recent benchmark survey from SPI Research on how PSA solutions improve operational efficiency. It also highlights benchmark results for OpenAir, a leading PSA solution provider. Access white paper ... Resource Management in a Down Economy A white paper by Mark Sloan of RTM Consulting that demonstrates how Just-in-Time Resourcing (JITR) can help your organization optimize employee utilization and increase cash flow when times are tough. Access white paper ... Accelerating the ROI of PSA Software through New Technologies A white paper that analyzes how SaaS enables companies to gain the benefits of professional services automation through targeted investment of dollars and internal resources. Access white paper ... Business Process and Best Practices: A diagnostic checkup for your services organization A white paper providing a framework for conducting an audit of your services business processes and your PSA solution configuration to optimize the performance of your business. Access white paper ... Calculating Utilization in a Services Company A white paper outlining the various approaches to calculating utilization and how your PSA tool can be used to measure and report utilization for your company. Access white paper ... Driving Growth and Profits through PSA Software A white paper that demonstrates the key areas in which Professional Services Automation software helps service organizations increase profitability through top-line growth and improved management effectiveness. Access white paper ... Eliminate the whiteboard and the dartboard: keys to optimizing the resource management process A white paper providing guidance and best practices on how to optimize the resource management process by coupling process with a PSA solution. Access white paper ... Essential Survival Guide for Services Firms A white paper that provides guidance to services executives to help them survive and thrive in a recession. Access white paper ... Evaluating a PSA Solution by SPI Research A company's choice of a PSA solution is a critical decision. Solutions differ across such factors as price, functionality, deployment and tech-nology infrastructure. This SPI Research White Paper analyses some of the critical factors for organizations that are looking to deploy PS. Access white paper ... PSA Delivers a Significant ROI A white paper that discusses the Return-On-Investment that companies realize from using Professional Services Automation (PSA) to automate the operations of a project-based services organization. Access white paper ... Seven Best Practices to Guarantee the Success of SMB Deployments of SaaS A white paper that outlines the best practices and potential roadblocks involved in the deployment of SaaS for small to mid-sized businesses. Access white paper ... |