Intense Customer Focus

OpenAir was built to take advantage of the Web as a way to have an ongoing, meaningful dialogue with customers. We place enormous value on customer feedback, and we go to great lengths to ensure complete customer satisfaction. Our customer orientation earned us the highest marks for customer service in the AberdeenGroup's survey of project workflow solution vendors.

Support staff

We have an extremely talented support staff as your first point of telephone contact, but every OpenAir employee makes customer support the first priority.

Customer feedback

Customer feedback drives our product: We introduce customer-requested features into the product several times a month and release major new functionality every month or two.
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