By offering software through the Web OpenAir is able to deliver a higher level of
customer responsiveness than was ever possible for traditional software companies. Our
corporate culture and structure are designed around rapid customer responsiveness, both
in addressing immediate needs and incorporating product feedback into our solution.
Our focus has earned us a reputation for world-class customer service. We are proud to
have received the highest rating for both customer support and implementation services
in the AberdeenGroup's survey of customers of nine major PSA vendors.
Our Support includes Customer Care, Professional Services, and Training.
Our knowledgeable, friendly Customer
Care representatives provide fast,
accurate, and complete answers to your
day-to-day questions. More ...
Our Professional Services team
collaborates with you throughout your
OpenAir implementation. More ...
Our Training professionals conduct onsite
or Web-based training catered to the
specific needs of your organization.