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Customer Care
Professional Services
Customer Care

The OpenAir Customer Care professionals are available by phone and email to provide fast, accurate, and complete answers to your questions. The team has undergone extensive training to become experts across all aspects of the OpenAir PSA solution.

The team has a close working relationship with Engineering, Product Development, Professional Services, and Training groups, so they have immediate access to additional resources to address the most complex customer needs. This tight communication loop also ensures that customer feedback is continually built into our product development cycle, so our solution constantly evolves to meet customer needs.

The OpenAir Customer Care department is open from 9:00 a.m. to 8:30 p.m. Eastern Time on business days. Call us and ask for support at 888.367.1288 from within the US or Canada, or 617.351.0226 from other locations. Or email us directly at

In additional to live support, OpenAir has extensive, context-specific online help that provide immediate answers to questions.

From a customer ...
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