The OpenAir Customer Care professionals are available by phone and email to provide
fast, accurate, and complete answers to your questions. The team has undergone extensive
training to become experts across all aspects of the OpenAir PSA solution.
The team has a close working relationship with Engineering, Product Development,
Professional Services, and Training groups, so they have immediate access to additional
resources to address the most complex customer needs. This tight communication loop also
ensures that customer feedback is continually built into our product development cycle,
so our solution constantly evolves to meet customer needs.
The OpenAir Customer Care department is open from 9:00 a.m. to 8:30 p.m. Eastern Time on business
days. Call us and ask for support at 888.367.1288 from within the US or Canada, or
617.351.0226 from other locations. Or email us directly at firstname.lastname@example.org.
In additional to live support, OpenAir has extensive, context-specific online help that
provide immediate answers to questions.