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Professional Services

The OpenAir professional services team collaborates with customers throughout the entire implementation process to ensure an efficient and dependable engagement.

Collaboration
OpenAir is your implementation partner from start to finish. Our consultants work with you to understand your business requirements and workflow, so they can set up the system to best meet your company's needs.

Based on our intimate knowledge of OpenAir and the ways real customers use it, we can recommend ways for you to get the most from the system.

We work with your resellers and support staff to integrate data and process with legacy systems.

We involve your administrators in the setup of your system to build their knowledge and to increase your benefits from OpenAir.

Access to the Professional Services staff continues after the onsite engagement is completed.

Efficiency
The OpenAir PSA implementation is absolutely the most efficient available. A typical project is completed within a week, as compared to months for a conventional system. Here's how we do it:

There is no hardware or software to install.

The system is built with a sophisticated "switching" architecture that enables custom configuration without requiring custom coding.

OpenAir has developed a powerful set of XML-based data exchange tools, so OpenAir integrates easily with your existing systems, and your account is quickly populated with current data.

The intuitive and robust user interface is based on web metaphors that are familiar to your administrative staff, reducing training requirements and accelerating adoption.

Dependability
With OpenAir you are assured that your engagement will progress exactly as planned.

Our consultants have many years of experience in Professional Services organizations, so they can quickly grasp your business challenges and develop solutions.

OpenAir has a flawless track record of delivering our implementations on time and within budget.

You can be assured that if you roll out OpenAir to new areas of your business, you won't have to change infrastructure or disrupt existing users.

From a customer ...
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